Privacy Policy

We specialize in the development, marketing and administration of automotive aftermarket products, services and programs. We respect your privacy and are committed to protecting it through our compliance with this policy. In order to provide administrative services for these products (including but not limited to service contracts, warranties, maintenance plans and loyalty programs) we must collect nonpublic personal information from consumers who have purchased or received one of our products. This policy describes our practices and policies regarding the collection and disclosure of consumers’ nonpublic personal information. Privacy practices described herein apply to information held by both current and former consumers. We reserve the right to change this policy; material changes will be posted online.

NONPUBLIC PERSONAL INFORMATION DEFINED

Nonpublic personal information refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, is not publicly available information and is collected during any transaction with a consumer or in connection with any service performed for the consumer.

COLLECTION OF NONPUBLIC PERSONAL INFORMATION

In order to administer our products and programs, we collect the following types of information:


METHODS FOR COLLECTION OF NONPUBLIC PERSONAL INFORMATION

Our products programs and services are marketed, sold and issued to consumers via retail (e.g. auto, recreational vehicle or powersport dealers) or direct marketing entities (e.g. companies who market products to consumers over the telephone or internet). These parties collect consumers personal information at the point of sale/issuance and then transmit that to us. The data is transmitted to us electronically (e.g. via our secure online portal) or by mail or facsimile.


USAGE OF NONPUBLIC PERSONAL INFORMATION

We use consumers’ nonpublic personal information to carry out our contractual obligations and to maintain accounts, process transactions, pay claims, provide administrative support and customer service for our products, programs and services. For example, we utilize nonpublic personal information to identify and verify identity of the vehicle owner and the vehicle to adjudicate a claim. Additionally, personal information may be used to follow up on a claim, process a cancellation request, send a legally required notice, issue reimbursements, protect against fraud and unauthorized activities, identify and offer additional products and services, develop new products and services and perform various other activities permitted by law.


DISCLOSURE OF NONPUBLIC PERSONAL INFORMATION

We share consumers’ nonpublic personal information with and/or without consumers’ prior authorization when permitted by law. We may share nonpublic personal information with entities in the following categories:

We may share the following type of information with the entities described above:

We are allowed by law to share information with our affiliates without consumers’ authorization in order to facilitate our products and services. We may share information with our affiliates and non-affiliates as required or permitted by law, including for the following purposes:


CONSUMERS RIGHT TO LIMIT SHARING OF PERSONAL INFORMATION

We share consumers’ personal information with our affiliates and third party service providers in order to facilitate our products, services and programs. However, we will honor requests to limit the personal information we share. We will implement these requests within a reasonable time upon receipt. Generally, consumers have the legal right to limit sharing of their personal information only in certain circumstances. Requests to limit sharing do not limit us from sharing information for everyday business purposes; as required law; or in connection with a proposed or actual sale, merger, transfer, acquisition, or exchange of all or a portion of our business. Some states may have further limitations on the sharing of consumers’ personal information.

SECURITY AND CONFIDENTIALITY

We collect and retain nonpublic personal information only in accordance with this Privacy Notice and applicable laws and regulations. We have taken reasonable precautions to protect consumers’ nonpublic personal information against loss, unauthorized access, or theft by implementing physical, electronic, and procedural safeguards.

Protecting consumer data is our highest priority. We take this responsibility very seriously and we regularly evaluate and update network security measures. We currently utilize the following security protocols and practices:


CONTACT INFORMATION

For questions about this Privacy Notice, to report a privacy breach or to make a request regarding the sharing of nonpublic personal information please contact us at:

Attn: Chief Privacy Officer/General Counsel
A. Kurt Wolery
555 Metro Place North, Suite 650
Dublin, Ohio 43017
858-810-1703
kurt.wolery@appiadm.com

Requests for access or changes to information must be submitted in writing to the address listed above.

SPECIFIC RIGHTS AND NOTICES

This Privacy Policy contains the following legally required information

Consumers have the following rights with regard to nonpublic personal information collected by us: